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Private health insurance contacts


Contact the Lifetime Health Cover call centre for general queries about Lifetime Health Cover. The service is available from 8:30am to 5pm Monday to Friday from anywhere in Australia.

Department of Health

Contact our Private Health Insurance team for information about recent reforms or help with any of their resources.

phi [at]

Contact the Private Health Insurance Ombudsman with complaints about private health insurance. You can call between 9:00am and 5:00pm Monday to Friday, Australian Eastern Daylight Time. [at]
Last updated: 
27 February 2019